Broadband Help

Fix your broadband problems

Connect with an Ethernet cable

Step 1

Plug one end of the Ethernet cable into the Ethernet port of the side or back of your computer.

Step 2

Plug the other end of the Ethernet cable into any of the yellow ports on the back of your router.

Step 3

Go to the device that you were experiencing difficulty in accessing the internet.

Type the web address below into your web browser to check if your broadband connection is now working.

check.sky.com